We couldn't be more pleased!
We couldn't be more pleased with the emergency service that MobiCare Jacksonville provided for our RV recently. We were traveling north from Florida to Maryland when my husband noticed that one of the tires on our Holiday Rambler 5th wheel didn't look quite right after we set up camp at Kingsland, GA. We are full time RVers - so the condition of our rig is very important for our peace of mind. Josh, MobiCare's dispatcher, was extremely responsive and quickly coordinated the diagnostic and repair services. A technician named Stuart came to our site to assess the problem. It turned out that the shackles on the suspension system were shot and needed to be replaced on all four wheels. If not detected, this could have led to a disaster on the road. Josh ordered the parts and a new tire to replace one that had been damaged and sent Stuart and 'Pops' back to our campsite by noon the next day. They worked all afternoon in adverse conditions - with torrential rain at times. At all times, they displayed their competency and wonderful attitude. They helped us relocate the rig to firmer ground so that they could safely jack up the trailer to get the work done and worked tirelessly until they were satisfied with the job. We would call MobiCare again in a heartbeat!